Privacy Policy

WHY THIS POLICY EXISTS
 
This Data Protection Policy ensures that Master the Digital Maze :
  • Complies with data protection law and follows good practice
  • Protect the rights of staff, clients, and partners
  • Is open about how it stores and processes individuals data
  • Protects itself from the risks of a data breach
 
DATA PROTECTION LAW
This Privacy Policy adheres to the EU/UK General Data Protection Regulation (GDPR). Master the Digital Maze is registered with The Information Commissioner’s Office. More information can be found on the ICO website. The regulations apply to all personal information stored whether electronically stored, or on paper. The rights and principles of GDPR are outlined below.
The Individuals Rights:
  • The right to be informed
  • The right of access
  • The right of rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision making, including profiling
The Organisations Principles:
Data is collected, used, and stored:
  • In a fair and transparent manner
  • Is collected for specific reasons, and only used for those specified reasons
  • Is adequate, relevant, and limited to what is necessary
  • Is accurate, and kept up-to-date
  • Kept in an identifiable form for no longer than necessary
  • Held securely to prevent inappropriate access, loss, or disclosure
 
POLICY SCOPE
This policy applies to Master the Digital Maze, clients, contractors, suppliers, and other people The Indie Design Co. has a relationship with. It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the GDPR. This can include:
  • Names of individuals
  • Postal addresses
  • Email addresses
  • Telephone numbers
  • Plus any other information relating to individuals
 
RESPONSIBILITIES
Anne Gould of Master the Digital Maze is ultimately responsible for ensuring that Master the Digital maze. meets its legal obligations. Anne is responsible for:
  • Reviewing all data protection procedures and related policies, in line with the GDPR.
  • Handling data protection questions from clients and anyone else covered by this policy.
  • Dealing with requests from individuals to see the data that The Indie Design Co. holds about them.
  • Ensuring all systems services and equipment used for storing data meet acceptable security standards.
  • Performing regular checks or scans to ensure security hardware and software is functioning properly.
  • Evaluating any third-party services the company uses/plans to use to store data.
TYPES OF DATA I COLLECT
 
**WEBSITE COOKIES
What are cookies?
Like most websites, Master the Digital Maze uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses The Master the Digital Maze website. They are also used to tailor the products and services offered and advertised to you, both on my website and elsewhere.
Information collected and what it is used for
Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device.  This includes information about pages viewed, products purchased and your journey around a website.  I do not use cookies to collect or record information on your name, address or other contact details.
I may collect information about your computer, including where available, your IP address, operating system and browser type, this is for system administration and to report aggregate information to my advertisers. Cookies help us to improve the site and to deliver a better and more personalised service. They enable me:
  • To estimate my audience size and usage pattern.
  • To store information about your preferences, and so allow me to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to my site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of my site. Unless you have adjusted your browser setting so that it will refuse cookies, my system will issue cookies when you log on to The Master the Digital Maze website.
 
**GOOGLE ANALYTICS
When someone visits Master the Digital Maze website, I use a third-party service, Google Analytics (GA), to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to me. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google does not share this information with me. I do not make any attempt to find out the identities of those visiting our website. You can read more about Google Analytics’ privacy policy and processes here.
 
**MAILING LISTS
As part of the registration process for my monthly e-newsletter, I collect personal information (Your first name and email address). I use that information for a couple of reasons: your first name is to deliver a more personal experience, and your email address is to deliver emails about stuff you’ve signed up to receive; I may also contact you if I need to obtain or provide additional information; to check my records are right and to check every now and then that you’re happy and satisfied. I do not rent or trade email lists with other organisations and businesses.
I use a third-party provider, Active Campaign to deliver my newsletter. I gather statistics around email opening and clicks using industry standard technologies to help me monitor and improve my e-newsletter. For more information, please see the Active Campaign Privacy Policy .You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of my emails or by emailing me: info@masterthedigitalmaze.co.uk
NOTE: If you are under 16 years of age you MUST obtain parental consent before joining my email newsletter.
 
**QUOTING, BILLING & INVOICING
If you are a past/current client of Master the Digital Maze or Workingwordz Media and have been invoiced for any work undertaken by either business then you will have a client profile on my accounting software. This will include your business name, a contact name (of the person to correspond with) and their email address, and may include your physical address and phone number. Absolutely none of this information is shared…EVER.
I use a third-party provider, Free Agent  as my accounting software. It is used to monitor payments (in and out), and to send quotes and invoices. For more information, please see Free Agent’s Privacy Policy.
 
**DIGITAL TRAINING
Master the Digital Maze uses a content platform – Podia – for delivering online courses.  Information stored on the website is secure and this is the Podia Privacy Policy.
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**ONLINE MEETINGS
Master the Digital Maze uses Zoom for online meetings and course delibvery. Some meetings require and email login but does not collect personal information. It does not collect any personal information. The conversations can be stored within the software. however, as a matter of good practice, I delete these after 30 days. Absolutely none of this information is shared…EVER.
 
**BLOG
Commenting on any posts that I have published on my blog, will save the following information to the website’s database:
the name and email address you enter with your comment
your computer’s IP address and the time and date that you submitted the comment
This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to anyone. Only your name will be shown on the public-facing website, although, if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed. You can read Gravatar’s Privacy Policy here.
 
Your comment and it’s associated personal data will remain on this site until I see fit to either
1.) remove the comment
2.) remove the blog post
 
Should you wish to have the comment and it’s associated personal data deleted, please email me here using the email address that you used at the time of commenting.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on my blog.
 
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
Master the Digital Maze uses contact forms on the website. This feature asks for your name and email address so that I can respond to your message. The information you give within the contact form goes directly to my email account and is not stored on my website. Absolutely none of this information is shared…EVER.
I use a third-party provider, G Suite, as my email software. For more information, please see G Suite’s Privacy Policy.
 
**THIS WEBSITE’S SERVER
This website is hosted by Bluehost You can read Bluehost’s Privacy Policy here.
 
WHAT YOU CAN DO ABOUT THE INFORMATION I HOLD ABOUT YOU
 
**ACCESSING/AMENDING/DELETING INFORMATION HELD ABOUT YOU
You are entitled to view, amend, or delete the personal information that Master the Digital Maze holds about you. For information Master the Digital Maze holds about you (if you are a past or current client), please email your request to info@masterthedigitalmaze.co.uk
Provision of such information will be subject to:
  • the payment of a fee (currently fixed at £10.00); and
  • the supply of appropriate evidence of your identity
I may withhold such personal information to the extent permitted by law. You may instruct me not to process your personal information for marketing purposes (this would usually take the form of a client brief in my portfolio and would at most include your first name and website link), by sending an email to me. In practice, you will usually either expressly agree in advance to my use of your personal information for marketing purposes, or I will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
 
MY PRINCIPLES
 
**SECURITY OF YOUR PERSONAL INFORMATION
Master the Digital Maze will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. I will store all the personal information you provide on secure (password- and firewall- protected) servers. All electronic transactions you make to, or receive from me, will be encrypted using SSL technology.
Any data stored about you is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on (WordPress). Of course, data transmission over the internet is inherently insecure, and I cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. I will not ask you for your passwords unless you request my help with specific tasks.
 
**DISCLOSURE
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
  • to the extent that we are required to do so by law
  • in connection with any legal proceedings or prospective legal proceedings
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information
Except as provided in this privacy policy, we will not provide your information to third parties.
 
**DATA BREACHES
I will report any unlawful data breach of this website’s database or the database(s) of any of my third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
 
**THIRD PARTY WEBSITES
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
 
**INTERNATIONAL DATA TRANSFERS
Information that I collect may be stored and processed in, and transferred between, any of the countries in which I operate in order to enable me to use the information in accordance with this privacy policy. The information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. I cannot prevent the use or misuse of such information by others. You expressly agree to such transfers of personal information.
 
**MY PROMISE TO YOU
Master the Digital Maze stands by the principles outlined in the GDPR, and as such, ensures that any information held by the organisation is collected, used, and stored securely, and for specific reasons. No information I hold about you is shared, sold, or rented and is accessible by you upon request. If you would like access to your information, please contact me here. For current clients: In order to keep your information accurate and up-to-date, I may send you an email requesting that you check and update any information that I hold.
 
**POLICY DOCUMENTATION UPDATE
This document was updated on 23 April 2019. If you discover any errors in this document, please contact info@masterthedigitalmaze.co.uj and I will rectify them immediately. Otherwise, this policy will be reviewed next on 23 April 2019 unless any circumstances/laws are changed. I will not explicitly inform my clients or website users of these changes. Instead, I recommend that you check this page occasionally for any policy changes to ensure you are satisfied with my processes.

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